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All purchases made on the website by the customers will be subject to the General Conditions of Purchase set forth herein .
The purchase by the customer implies your agreement and acceptance of these General Conditions of Purchase.
All information contained on the website www. AwningsComponents.com may be modified by Awnings and Components at any time and without notice.
Although Awnings and Components has tried to reflect the tone of the canvas as closely as possible, the tone of the colors of all the canvases displayed in our website may vary depending on the monitor where these colours are displayed, so you can create false expectations regarding the real tone. Therefore the company cannot be held responsible or accept the return of the canvas for this reason.
Except for typographical errors or omissions, prices and characteristics of the items are reflected perfectly in the website www. AwningsComponents com
Awnings and Components reserves the right to modify at any time the information contained on its website and to suspend access at any time and without notice.
Regarding taxes, in addition to those used in the sale, the customs system of each country apply the relevant tax burdens so the costs of customs clearance and import taxes are not included on the item price nor the shipping costs.
As for the content of this document it means that the customer has read and has understood perfectly all Terms of trade, and freely accept each and every one of them.
The customers should provide accurate and reliable personal information, payment data and shipping details to Awnings and Components. Should Awnings and Components finds that any or all of this data is false, the purchase will be automatically void and the Customer may not claim any refund regarding the costs for procedures.
Also Awnings and Components reserves the right to withhold an order when waiting for any information needed from the customer. On this case the delivery time will be delayed in proportion to the time the customer has taken to provide the required details.
Awnings and Components will issue an invoice on products purchased and this invoice will be sent to the Customer via e-mail. The customer could print this invoice as long as the client use their identification number.
In the event that any bank deny payment of any amounts charged on credit card whose cause was not directly attributable to Awnings and Components, the customer shall bear all expenses incurred bothfor bank charges such as debt collection or any other.
In any case Awnings and Components have the right to refuse an order. At the time of payment by bank transfer, it is important to indicate the order number which will be assigned on the purchase, also including if possible the customer name and surname.
The payment or bank transfer must be made during the 2 following days to the date when the order was confirmed. If these conditions were not followed, we could cancel your order.
Payment of the purchase amount must be received by Awnings and Components free of bank charges or other costs arising from the transaction. The customer can select any of the following forms of payment to pay for purchases:
* Bank transfers
* Payments by charge on credit card
* Payment by Paypal
ELECTRONIC INVOICE
The customer will be able to download the invoice of the purchase in his customer space in PDF format. However, the customer can request the sending of the same in paper format by ordinary mail, by sending an email to the address info@awningscomponents.com, without incurring an extra cost for such a request.
Shipping and delivery times
1 .- The delivery time, will begin to count from the date we receive notification of payment of the item or items, until the date the order is received at the destination address. This term, and as a guideline does not usually exceed 5 days for accessories, and 15 working days for ready-made awnings.
As mentioned above, these deadlines are always approximate, exempting Awnings and Components from any liability in the event that they are not met, due to transport problems or causes beyond the company's control.
2.- Similarly, any type of delay in the reception of an order can never justify the cancellation of the same nor the request for compensation by the Client or third parties.
3.- The indicative periods indicated for the delivery of the products to the customer will always start to count from the receipt by Awnings and Components of the actual confirmation of payment of the total amounts of the purchase, and therefore the order will not start to be processed until that moment.
RIGHT OF WITHDRAWAL
You have the right to withdraw from this contract within 14 calendar days without giving any reason.
The withdrawal period shall expire 14 calendar days from the day on which you or a third party indicated by you, other than the carrier, acquired the material possession of the last of these goods.
To exercise the right of withdrawal, you must notify us [Insert your name, your full address and, if available, your telephone number, your fax number and your e-mail address] of your decision to withdraw from the contract by means of an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the model withdrawal form below, but its use is not mandatory.
In order to meet the withdrawal deadline, it is sufficient that the communication concerning your exercise of this right is sent before the expiry of the withdrawal period.
MODEL WITHDRAWAL FORM:
Download HERE the corresponding form.
CONSEQUENCES OF WITHDRAWAL
In the event of withdrawal by you, we will refund all payments received from you, in any event, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract. We will proceed to effect such reimbursement using the same means of payment used by you for the initial transaction, unless you have expressly provided otherwise; in any case, you will not incur any costs as a result of the reimbursement. We may withhold reimbursement until we have received the goods.
You must return or deliver the goods directly to us or to [insert the name and address, if any, of the person authorized by you to receive the goods], without undue delay and in any event not later than 14 calendar days from the date on which you communicate your decision to withdraw from the contract to us. The deadline shall be deemed to have been met if you return the goods before the end of this period. You shall bear the direct cost of returning the goods.
You shall only be liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
EXCLUSION OF THE RIGHT OF WITHDRAWAL
"The right of withdrawal shall not apply to contracts relating to:
a) The supply of goods made to the specifications of the consumer and user or clearly personalized.
b) The supply of goods that may deteriorate or expire quickly.
c) The supply of sealed goods that are not suitable to be returned for reasons of health protection or hygiene and that have been unsealed after delivery.
Regulatory basis Art. 97.1.l) LGDCU, 103 LGDCU
LIMITED LIABILITY
Awnings and Components is not liable for any kind of damage, either direct or indirect, caused by possible errors of any nature in the data sent by the user, except in case of fraud or gross negligence.
In the case of error not attributable to the user or delivery of a defective or damaged product, Awnings and Components will be obliged to exchange the product only once.
Upon receipt of the order, the user must examine the products received. Possible defects in the delivered goods, material errors not attributable to the user must be reported immediately by email to info@awningscomponents.com, indicating the order number and attaching photographs justifying the claim up to a maximum period of 14 days from the date you received the order. Awnings and Components will do everything possible to deal with the claims in the shortest possible time from receipt of the same, except weekends and holidays.
Awnings and Components assumes no liability whatsoever arising, by way of example but not limited to:
1. of any damages caused to users as a result of normal or abnormal operation of the search tools, the organization or location of the contents and / or access to the Website and, in general, errors or problems that are generated in the development or instrumentation of the technical elements that the Website or a program provides to the user.
2. Of the acts or omissions of third parties, regardless of whether these third parties may be linked to Awnings and Components by contract.
3. Of the access of minors to the contents included in the web, being the responsibility of their parents or guardians to exercise adequate control over the activity of children or minors in their care or install any of the tools to control the use of the Internet in order to prevent access to materials or content unsuitable for minors, as well as the sending of personal data without the prior authorization of their parents or guardians.
4. Errors or delays in accessing the Web Site by the user when entering your data in the Order Form, the slowness or impossibility of receipt by the recipients of the order confirmation or any anomaly that may arise when these incidents are due to problems in the Internet network, acts of God or force majeure and any other unforeseeable contingency beyond the good faith of Awnings and Components. Awnings and Components does not accept cancellations or modifications of orders after the technical conformity of uploading files and the actual formalization of payment.
5. Failures or incidents that may occur in communications, deletion or incomplete transmissions, so that there is no guarantee that the Web Site is constantly operational.
6. Errors or damages caused to the Web Site by an inefficient and bad faith use by the Member or User.
7. The non-operability or problems in the email address provided by the user to send the order confirmation.
Awnings and Components reserves the right, always in compliance with applicable regulations, to modify the conditions of application of promotions, extend them duly communicated, or proceed to the exclusion of any of the participants of the promotion in the event of detecting any anomaly, abuse or unethical behavior in the participation of the same (such as mass purchases, commercial activities, fraudulent activity, among others).
Awnings and Components undertakes to solve any problems that may arise and to provide all necessary support to the user to reach a quick and satisfactory solution to the incidents that may arise on the Website.